Contact
Get in touch
However you reach us, a person reads it. We reply within one business day.
New here?
Start with a short enquiry rather than booking directly. It takes about two minutes, and it lets us match you with the clinician best suited to what’s going on. Then we book your free consultation with you.
We’ll reply within one business day. Your consent form and intake questionnaire arrive when you book, and need to be complete before your first conversation. That’s the same for everyone here.
Already a client? Book your next session in Jane →
Reach us directly
- Phone604-352-1705
- Emailinfo@incouragecounselling.ca
- Office37-4429 Kingsway
Burnaby, BC V5H 2A1 - HoursWeekdays and weekends: mornings, afternoons, and some evenings. Exact hours vary by clinician.
- Online sessionsAvailable across British Columbia, with other provinces and territories to follow
Before you write
Email and web forms aren’t secure channels, so please keep detailed health information out of them. A few sentences about what’s going on is all we need to match you well. The rest belongs in the room, or in the intake form, which is sent through Jane.
We can’t confirm whether someone is a client of the practice, even to a family member or a referring doctor, without that person’s written consent. If you’re trying to reach someone you’re worried about, we can’t be the route to them.
If you need support right now
Please don’t wait for our reply. We’re a counselling practice, not a crisis service, and the lines below are staffed around the clock.
- 9-8-8: Suicide Crisis Helpline, call or text, 24/7
- 310-6789: BC Mental Health Support Line, no area code needed, 24/7
- 1-800-784-2433: BC-wide distress line (1-800-SUICIDE)
- 9-1-1: in an emergency, or if someone is in immediate danger
Ready when you are.
Tell us a little about what’s going on. We’ll suggest who on our team is the best fit and book your free consultation with you.
Takes about two minutes · We reply within one business day · No obligation to book
Current client? Book your next session in Jane →